Privacy Policy

Rogue Play ("we," "us," or "our") operates the Rogue Play cloud gaming platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By accessing or using the Service, you agree to the practices described herein.

1. Information We Collect

Information You Provide

When you create an account, subscribe to a plan, or contact us, we may collect:

• Account details such as your name, email address, username, and password
• Payment and billing information (processed securely through our third-party payment providers)
• Profile information including your avatar, display name, and gaming preferences
• Communications you send to us, including support requests and feedback

Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

• Device information such as hardware model, operating system, browser type, and unique device identifiers
• Network information including IP address, connection type, latency, and bandwidth metrics
• Usage data such as games played, session duration, feature interactions, and performance telemetry
• Log data including access times, pages viewed, and referring URLs
• Cookies and similar tracking technologies (see our Cookies Policy for details)

Information From Third Parties

We may receive information about you from third-party services you use to sign in (such as GitHub or Google), game publishers, and analytics providers. This may include your public profile information and game entitlements.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service, including streaming quality and latency optimization
• Process transactions and manage your subscriptions
• Personalize your experience, such as game recommendations and interface preferences
• Communicate with you about updates, promotions, and support matters
• Monitor and analyze usage trends to improve performance and reliability
• Detect, investigate, and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating the platform (cloud infrastructure, payment processing, analytics, customer support)
• With game publishers and partners as required for game licensing and entitlement verification
• With other users when you use social or multiplayer features (your public profile and in-game activity)
• In response to legal process or government requests where required by law
• In connection with a merger, acquisition, or sale of assets, with appropriate notice
• With your consent or at your direction

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information after account deletion for legitimate business purposes, including fraud prevention, legal compliance, and dispute resolution. Streaming session data and performance telemetry are typically retained in aggregate form for up to 24 months.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and portability: Request a copy of the personal data we hold about you
• Correction: Request that we update inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Restriction: Request that we limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, contact us at support@rogueplay.app. We will respond within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Our cloud gaming infrastructure spans multiple regions to minimize latency. We ensure that any international transfers are protected by appropriate safeguards, including standard contractual clauses where applicable.

8. Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage patterns. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: